28th February Road
(near Independence Square)
Mon - Fri 8.00 - 17.00
Sat & Sun CLOSED

Company Profile

Ghana Water Company Limited (GWCL) is a utility company, fully owned by the state. The company is responsible for potable water supply to all urban communities in Ghana.

GWCL currently operates eighty-eight (88) urban water supply systems throughout the country. Average production is about eight hundred and seventy-one thousand, four hundred and ninety-six cubic meters (871,496m3) per day (192 million gallons per day). Present potable water demand is estimated at one million, one hundred and thirty-one thousand, eight hundred and eighteen point eighteen cubic meters (1,131,818.18m3) per day (249 million per day).

Urban water supply coverage is therefore about seventy-seven percent (77%). With a staff strength of three thousand, four hundred and seventy-six (3,476), GWCL serves five hundred and fifty thousand, six hundred and fifty-four (550,654) customers, seventy-four percent (74%) of which are metered and twenty-six percent (26%) unmetered.

GOVERNANCE STRUCTURE

The Ministry of Sanitation and Water Resources is responsible for formulating water supply policy, overseeing operations of GWCL, sourcing for funding from external support agencies and coordinating sector investment plans.

Under the general direction of the Ministry, GWCL is governed by an eleven-member Board of Directors which has overall responsibility for the setting of sector policies and control of corporate programmes. The day-to-day affairs of the company are managed by a Managing Director and three Deputy Managing Directors, one in charge of Finance and Administration, another in charge of Operations and the other in charge of Special Projects.

The four leaders are assisted by 19 Chief Managers who head various departments at the Head Office. These departments are as follows: Project Planning & Development, Human Resources & Administrative Services, Legal Services, Public Relations & Communications, Corporate Planning, Technology & Innovation, Finance, Materials, Commercial, Audit, Water Resources, Water Quality Assurance, Lands & Estates and Business Development.

The 15 Regional Chief Managers are supported by Unit Heads (Line Managers). At the district level, the District Managers supervise and control the various districts of GWCL throughout the country.

 

GWCL ENTERS THE PACKAGED WATER BUSINESS

Management of GWCL deliberated on the idea of producing bottled water following the re-organization of GWCL, i.e. the merging of Ghana Water Company Limited and the Ghana Urban Water Limited (GUWL), in 2013.

The Special Business Unit (SBU) was established and charged among other things to help set up a water bottling plant. In 2015, the Business Development Unit (BDU) replaced the SBU with the sole purpose of developing a water packaging business for GWCL.

After going through the necessary tender processes, Messrs. Blessedfields Limited was awarded the contract for the construction of the water bottling plant which began in November 2017. Commercial production and sales started in December 2018. The G-Water Bottling Plant is headed by a General Manager.

To be a world class utility company.

We are committed to meeting the increasing demand for better service delivery through efficient management of our core business of production and distribution of potable water and customer management in urban areas of Ghana.

  • Quality and excellent customer service
  • Urgency in service delivery
  • Continuous improvement and innovation.
  • Health care and safety of stakeholders
  • High ethical and professional standards
  • Abstraction, treatment and supply of  water to urban communities in Ghana
  • Urban water sector planning and development
  • Investment planning
  • Sector financial management
  • Contracting out the design, construction, rehabilitation and expansion of existing as well as new water supply infrastructure;
  • Assets Management