It depends on the size of the service line or the distance
(Meters are not sold, customers pay for installation fee)
Contact the call center for all directions on (08004000/0302218240)
Customers should visit any nearby district office with a photocopy of their approved site plan and purchase a new service form. (Other instructions will be given at the district office).
GHC5 for domestic and GHC12 for commercial.
Contact the call center for information (08004000/0302218240)
Due to late payments or error in customer account numbers.
Customers are to write officially to the district office for correction to be done on their bills
Taps do not flow as a result of major shutdown for pipe maintenance or repair works.
As soon as the repair works are completed.
Announcements are made generally before shutdowns are carried out. However, if it is an emergency situation, we are unable to do so.
Yes we do, but the company has a planned schedule for the various districts.
Domestic tariff (0-5000 litres=GHc2.98, then above 5000 litres=GHc5.07)
Commercial tariff (any litre consumed multiplied by GHc8.30)
Ghana water company bills are done in 28 days cycle.
Due to the new tariff that took effect from December 2015.
1000s of litres
The Company may not be aware of the problem. Report all burst and leakages found to the Call Centre on 080040000/0302218240
Yes we do
Within the next 48 hours.