28th February Road
(near Independence Square)
Mon - Fri 8.00 - 17.00
Sat & Sun CLOSED

Ing. Francis Agyei-Boateng

Regional Chief Manager

Ing. Francis Agyei-Boateng is the Regional Chief Manager for Brong Ahafo Region. He is a professional Civil Engineer with over 23 years’ experience in the water supply sector in Ghana. He joined GWCL in 1992.

Prior to his current position, he served on two different occasions at the Head Office as Head of Projects and Projects Manager/Projects Monitoring Engineer. He also served in the past as Distribution Manager, Head of Projects Planning and Development, and Projects Engineer in three regions including Western, ATMA and Ashanti Regions.

In the positions held, Ing. Agyei-Boateng was regularly involved in and responsible for water distribution operations, planning, designing, implementation and evaluation of water supply projects, most of which were funded by External Funding Agencies.

These projects include the Accra-Tema Water Supply Rehabilitation project, the Kumasi Water Supply Rehabilitation and Expansion project, Rehabilitation and Expansion of the Adam Clerk Water Treatment Plant at Weija, the Dodowa-Adenta Water Supply scheme and the Kpong Water Supply Expansion projects, among others.

Ing. Agyei-Boateng is a Corporate Member of the Ghana Institution of Engineers. He holds a Bachelor of Science degree from the Kwame Nkrumah University of Science and Technology, Ghana, a Master’s degree in Business Administration from Coventry University, United Kingdom, an Advanced Post-graduate Certificate in Water Supply Management and International Management for Senior Managers from the University of Dortmund, Germany and a Certificate in Company Directorship from the Graduate School of Governance and Leadership in Accra.


The Brong Ahafo Region is located in South Ghana and bordered to the North by the Black Volta River and to the east by the Volta lake and to the South by the Ashanti Region and to the West by the Ivory Coast South-eastern border. The Capital is Sunyani and the Region was created from Bono state (Western Ashanti) in 1958.

The region is the second largest in Ghana in terms of land size about 39,557sq. Km.

The Region has 27 districts/municipals and currently the Company operates in part of 10 districts and municipalities, thus; Asutifi South, Berekum Municipal, Central Dormaa, Dormaa east, Sunyani Municipal, Sunyani West, Tano North, Tano South, Techiman North and Techiman Municipal.  The Region has a population of 2,310,983 (2010 census) and a growth rate of 2.2%.

The current population for the areas being served by GWCL as mentioned above is 915,972 (2010 census) but the water coverage is estimated to be 52%.

The daily demand for the coverage areas is 54,970m3 as against current installed daily production capacity of 20,749m3 out of which our current average daily production target is 14,678m3 leaving a huge demand gap of 40,292m3 per day representing 267% adverse difference.

Brong Ahafo is a great Agricultural Region in Ghana and predominantly farmers, the economy is basically domestic with few commercial activities and lacking in industrial development except one or two firms and timber companies.

The people therefore in the region are more into trades, farming and government workers.  The water being produced is therefore basically for domestic purposes and their attitude towards the usage of water change during the wet/rainy season.

A look at market activities/analysis show  that a lot of development albeit new houses spreading in the outskirt of the towns necessitating for the need to extend water supply to these developing areas especially Techiman and Sunyani Municipalities.  Two factories have also sprung up recently in both Sunyani and Techiman and pipelines have been extended to catch those markets.


The Region produces treated water from six (6) headworks namely Abesim, Acherensua, Dwomo, Berekum, Biaso and Tanoso for domestic, commercial/institutions, public standpipes and tanker services. The production capacities of those plants vary from 2,454,546m3to 262,800m3/year.  The Region has two booster stations located at Kobedi which boosts the supply from Abesim headworks to Chiraa, Kuntunso also serving Techiman Municipality and a number of storage facilities totalling 32No. (1No. concrete, 2No. Hydroglobos, 29 pressed steel) elevated tanks of various capacities.  The Region also has estimated existing distribution pipelines of various sizes of 1,200 Kilometres and 200km length of transmission pipeline with diameters ranging from 150mm diameter to 350mm diameter.  Almost 20km of the transmission pipeline in Sunyani (5km) and Techiman (15km) are extremely weak and require huge outlay to replace them.

Brief overview of water supply administration and operations in the Brong Ahafo

Corporate Vision:

“To be a world class Utility Company delivering quality and acceptable services based on our distinctive competence and best practices in the water industry”

Regional Vision:

“To be the most attractive Region in the delivery of potable water supply in the Urban Area of Brong Ahafo Region through dedicated and committed staff”


Abstract, produce and efficient operation, maintenance and distribution of portable water supply to the Urban areas of Brong-Ahafo Region and efficient management of our customers.

The Ghana Water Company Limited in Brong Ahafo operates four (4) major supply headworks namely, Abesim (Sunyani Municipality), Tanoso (Techiman), Biaso (Dormaa Ahenkro) Berekum (Berekum) and in addition two (2) number smaller headworks under the Abesim namely, Dwomo which serves Dwomo and Techimantia and Acherensua which  also serves only Acherensua township.

The Region has staff strength of 175, made up of 44 Senior and 131 Junior regular staff.  The Region is headed by  Chief Manager, with eight number Sectional Heads covering, Audit, Finance, Human Resources, Water Quality Assurance, Distribution, Production, Commercial and Material Managers, all being supported by a Public Relations Officer.

Each of the four District Offices is also headed by a District Head, who were all district commercial officers appointed to those positions.

Currently the water supply situations in these named districts are quite stable whilst rationing is on-going in both Sunyani and Berekum due to supply gap. All the Production centers have been metered with bulk meters for the treated water; efforts to meter the raw water lines are far advanced.

Average monthly production of treated water in the Region is 441,178m3.

Monthly billing target is GH¢1,614,127 (both private and government). This represents 99.5% of baseline target.

The Region’s customer strength has increased from 15,281 to 18,155 within the last 2 years. This is made up of 16,495 billed and 1,660 unbilled.  The Region performance hovers between 93-96% private collections with an average arrears age of 2.4 months.  Our billing efficiency on average is 94% against target whilst average collection-billing ratio is 96%. Ninety-Seven (97%) percent of our active customers are metered  and Non-Revenue Water is between 17-23%.


The Region for the past two years (2014 – 2015) has undergone a major transformation in terms of customer relations and re-branding, operational efficiencies and improvement on the existing infra-structures. The Region has won a number of honours and trophies as a result of the High Impact Performance Programme launched by the Company in April 2015 and other awards from the Bombisco Multi-Media in Brong Ahafo.

Our pay point outlets have increased significantly from 7 to 13.

One of the major break-through is the complete replacements of new Low and High Lift Pumpset including Panel at Tanoso, Kuntunso booster and Biaso (Dormaa) headworks and installation of power stabilizer, Alternative Power Regulator at Biaso.

Investment Potential:

Opportunities exist for Investors to take advantage of the Region’s enabling environment to secure funding for the Rehabilitation and Expansion of Sunyani Water Supply System and Dormaa Water Supply System.

Detailed Project Profile available in the Strategic Investment Programme of Ghana Water Company Head Office.