GWL is the sole government owned water utility company. It is responsible for the production, transmission and distribution of water in urban areas in Ghana.
As of June 2024, the Company manages and operates eighty-four (84) water systems comprising sixty-one (61) surface water systems and twenty-three (23) ground water systems. These systems serve about 14 million people nation-wide. The Company operates in 15 Regional offices with 103 district offices.
Additionally, GWL average production is 950,995 m3/day (209 million gallons/day) with a demand of 1,129,361 m3/day (248 million gallons/day). Our urban access is 84.2% which serves 1,008,301 customers of which 89% are metered. The total staff strength is 5,755.
The Ministry of Water Resources Works and Housing is responsible for formulating water supply policy, overseeing operations of GWCL, sourcing for funding from external support agencies and coordinating sector investment plans.
Under the general direction of the Ministry, GWCL is governed by a nine-member Board of Directors which has overall responsibility for the setting of sector policies and control of corporate programmes. The day-to-day affairs of the Company are managed by a Managing Director and two Deputy Managing Directors, one in charge of Operations and the other in charge of Finance and Administration. The three leaders are assisted by Chief Managers, 14 at the Head Office and 15 at the regional level. The 15 Regional Chief Mangers are in turn assisted by District Managers who supervise and control the 75 districts of GWCL throughout the country.
Chief Managers at the Head Office are individually responsible for the various departments they lead. These departments are as follows: Project Planning and Development, Human Resources and Administrative Services, Legal Services, Corporate Planning, Geographical Information System, Finance, Materials, Audit, Business Development, Water Resources, Water Quality Assurance, Land and Assets, Commercial and Public Relations.
